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I have a SQL Server on premises which is normally used over an RDP connection. Now I'm in the process of implementing PowerBI reports and based on documentation available in MS site, I have completed the following,

  • Installed Gateway Service in a machine on the same network as SQL Server, which can access the DB server
  • Configured the gateway service and also went into the Power BI Online > Manage Gateways to add a new Data source
  • From Manage Gateway, I have added a new data source and it gave me successful message.

Now when I go inside PowerBI desktop and connect to the SQL Server using same server name as provided in Power BI online, I get the following error:

Error Dialog from PowerBI

Also, did a port check on SQL Server from the machine where the data gateway is installed. UDP port is listening correctly:

enter image description here

Any idea on how to resolve this?

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  • "go inside PowerBI desktop" - from which machine? Commented Nov 15, 2017 at 6:20
  • I just realised that i have to use powerbi desktop onpremise. Once i did that..it got resolved. Hopefully that is the solution as well. Commented Nov 16, 2017 at 11:25

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Power BI Desktop should be on-premise. Once I established a VPN connection, the issue got resolved.

Gateway setup is only for published reports and not meant to fetch data for PowerBI Desktop.

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