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I need to query the relationships of a particular customer (e.g., business owner, joint account holder, etc.). I need customer relationships, not the account relationships. I'm trying to use the ...
Maxim Fomin's user avatar
  • 21
0 votes
0 answers
50 views

I’m calling Jack Henry jXchange in a SilverLake TEST tenant (core release R2025.1). I can look up the customer and retrieve the card with EFTCardInq, but CardCVVInq immediately fails with “INVALID ...
Javier Sivack's user avatar
  • 11
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1 answer
106 views

Our FI recently subscribed for a datahub pipelined dataset - conversations_events_v4c_fct_cdd Link. While exploring the data, we came across "TagAdded" event type where we can just see the ...
Tirth Shah's user avatar
  • 31
0 votes
0 answers
147 views

I'm working with Jack Henry's Consumer API in the sandbox environment. I successfully obtained an access token using the client_credentials flow: ```bash curl -X POST https://auth.banno.com/oauth/...
iamnabink's user avatar
  • 520
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0 answers
46 views

I am wanting to test updating debit card limits via jXchange. I went through the jXchange Self Registration steps and then proceeded to utilize the JH Postman Public Collection. I am able to perform ...
Mark Coburn's user avatar
  • 1
-1 votes
1 answer
124 views

I’m testing account creation using Jack Henry’s APIs and need to create a Certificate of Deposit (CD) account in the sandbox environment. Which API endpoint should be used to create a CD account? Has ...
janni navya's user avatar
  • 9
1 vote
1 answer
50 views

Working with both in a UAT environment. LnAcctMod will give me a success back, although when I check core or inquire on field CurIdx, it does not show as updated. LnRateSchedMod attempting to update ...
ccongiardo's user avatar
  • 9
0 votes
1 answer
45 views

I'm working with Jack Henry's Loan Add Account API through MuleSoft, and I'm encountering an error that I can't resolve. Specifically, I'm unable to find the mapping for the following element in the ...
Sai Raghavendra Challa's user avatar
  • 1
0 votes
1 answer
80 views

Could you please provide some info on the customer account search using ssn, first name, last name and account id using Jxchange SOAP svc? please provide some steps on documentation on how to ...
Ram Challa's user avatar
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0 votes
1 answer
83 views

Using the Banno API kit, I'm able to toggle different user abilities like RDA, Bill Pay and Transfers on/off but I cannot do it to the Card Management Ability. Using the call below to modify those ...
jeff's user avatar
  • 1
0 votes
1 answer
108 views

I am using the Banno API and can retrieve customer information but I'm wondering if it's possible to make changes to a customer profile using the API. Can features like Bill Pay, RDC and Transfers be ...
jeff's user avatar
  • 1
0 votes
1 answer
147 views

I am trying to inquire on customer transfer limits to be able to change them dynamically based on other criteria. This is where I run into a snag, I have the Online Banking IDs I would like to change ...
Ryan Wiebe's user avatar
  • 9
-2 votes
1 answer
186 views

What are all possible values for a ?ccount type and prod code ? I need to get account type and prod code buut not getting it in documentation . Do we have document for this. Can prod code be ...
Rishabh Rawat's user avatar
  • 1
0 votes
1 answer
111 views

We are doing a call with CustInq on Silverlake and know to add x_TaxDetail for that sort of additional information, but are there other calls we should make instead, or XtendElem items we should add, ...
rr78006's user avatar
  • 9
0 votes
1 answer
140 views

Getting this error w/Customer/CustMod: "Description": "Unable to successfully complete requested action. See detail section for more information in the standard jXchange fault format.&...
Rlarkin's user avatar
  • 1
0 votes
1 answer
136 views

What is the recommended way to check for the following error returning from TrnAdd: <FaultMsgRec> <ErrCode>34</ErrCode> <ErrCat>Error</ErrCat> <ErrDesc>Function is ...
rr78006's user avatar
  • 9
0 votes
1 answer
124 views

I am unable to get good data back for Account Post Memo Search for accounts that have transfers that show up in Transfer Search. From what I understand, these transfers should show up in Account Post ...
Ben's user avatar
  • 1
0 votes
1 answer
197 views

I'm following the documentation, but continue to see an error. This is the said error. <FaultMsgRec> <ErrCode>100</ErrCode> <ErrCat>...
Jason Shuff's user avatar
  • 1
-2 votes
1 answer
165 views

I'm unable to find a list of status codes in documentation, we found them for AcctAdd in the provider section for Silverlake as AcctAddStatusCodes, but no list found for LnAcctAdd or specific provider ...
rr78006's user avatar
  • 9
0 votes
1 answer
55 views

When making the request, we get returned a field "RstrExcType" and are uncertain how to handle this field. We don't see it but twice in documentation. Two values we see are "Cls" ...
rr78006's user avatar
  • 9
0 votes
1 answer
159 views

Our institution is unable to get a response from jx-rl-proxy-jxapp.prod.ipaas.jha-sys.com. We are able to create an Oauth token with the https://ims.jhacloudservices.com token url. Our local Ip has ...
nathanh's user avatar
  • 1
0 votes
1 answer
215 views

When calling the CustAdd API to add a new customer record to Silverlake, I receive error 112 stating the description is invalid. I've tried looking at API documentation, but no matter what value I ...
LazyChihuahua's user avatar
  • 3