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Since yesterday, when heroku-postgresql made an automatic update to the add-on, the application doesn't open anymore. Instead, it crashed with a "error error: password authentication failed for user "neyzbgqnexgsom"" message that I can see in the Heroku logs tail.

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My app was working fine for about 3 months, and it started crashing right after this. How can I make it work back again?

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    I have the same problem. Also can't connect to database with provided credentials, it seems like they have changed them. Any good news? Commented Nov 3, 2020 at 1:07

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I found out that after that update, the DATABASE_URL config variable has changed. You must populate the Config Vars once again with the new values from the DATABASE_URL.

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