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Harvard's Raffaella Sadun on why it's so hard to become a Frontier Firm

The business school professor shares insights on the human cost of change, making progress without a playbook, and how leaders can turn AI experiments into a competitive advantage.

November 19, 2025

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A colorful photo-illustration of Pascal Bornet, AI expert and author of <em>Agentic Artificial Intelligence.</em>
WorkLab guest Pascal Bornet

Pascal Bornet on deploying agents to hone your competitive edge

The author and AI expert shares actionable insights on designing agentic workflows, building human-AI teams, and turning successful pilots into organization-wide impact.

WorkLab guest Rajesh Jha

Microsoft EVP Rajesh Jha on leading with courage in the AI era

The veteran of multiple business transformations explores the “controlled chaos” of driving innovation while maintaining security and predictability.

The journey to becoming a Frontier Firm requires leaders to reimagine every aspect of their organization—quickly and without a playbook. Harvard Business School’s Raffaella Sadun joins host Molly Wood to explore what makes a Frontier Firm, why reskilling is so hard, and how leaders can build cultures that thrive on experimentation and human–AI collaboration. Discover actionable strategies for navigating uncertainty, driving transformation, and empowering every employee to become an AI-enabled inventor.

WorkLab is a place for experts to share their insights and opinions. As students of the future of work, Microsoft values input from a diverse set of voices. That said, the opinions and findings of the experts we interview are their own and do not reflect Microsoft’s own research or opinions.

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