Microsoft Dynamics 365 Blog
The future of agentic CRM and ERP
Microsoft Ignite 2025: Powering Frontier Firms with agentic business applications
Accelerate transformation with the Microsoft Sales Development Agent and MCP Servers.
From systems of record to systems of action: Dynamics 365, agentic business applications for the frontier
Discover how agentic business applications in Dynamics 365 are transforming data into real-time decisions and measurable outcomes.
Microsoft is named a Leader in 2025 Gartner® Magic Quadrant™ for CRM Customer Engagement Center
Microsoft leads in agentic service, transforming customer engagement with AI and Dynamics 365 in Gartner’s 2025 CRM Magic Quadrant.
Microsoft named a Leader in IDC MarketScape for AI-Enabled Large Enterprise ERP Applications
Microsoft has been recognized as a Leader in the IDC MarketScape for AI-Enabled Large Enterprise ERP Applications, highlighting our innovation and customer-centric approach to intelligent business solutions.
CRM
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Microsoft Ignite 2025: Powering Frontier Firms with agentic business applications
Accelerate transformation with the Microsoft Sales Development Agent and MCP Servers. -
Microsoft is named a Leader in 2025 Gartner® Magic Quadrant™ for CRM Customer Engagement Center
Microsoft leads in agentic service, transforming customer engagement with AI and Dynamics 365 in Gartner’s 2025 CRM Magic Quadrant.
Build resilient supply chains
Read our e-book, Operational Excellence: How to build resilient supply chains with Microsoft Dynamics 365, to uncover practical insights that help you optimize supply chain operations using real-time insights and automation, increase supply chain visibility, adapt to market changes, and more.
ERP
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Microsoft Ignite 2025: Powering Frontier Firms with agentic business applications
Accelerate transformation with the Microsoft Sales Development Agent and MCP Servers. -
Explore new AI innovation for Dynamics 365, Microsoft Power Platform, and Copilot Studio at the Business Applications Launch Event
Get a first look at the latest AI and low-code updates, with insights and demos from Microsoft product leaders and engineers. -
Tackle the future of business operations with the combined power of Microsoft 365 and Dynamics 365 Business Central
Empower your business with unified data, AI-powered workflows, and seamless Microsoft 365 integration using Dynamics 365 Business Central. -
2025 release wave 2 plans for Microsoft Dynamics 365, Microsoft Power Platform, and Role-based Microsoft Copilot offerings
The 2025 release wave 2 for Microsoft Dynamics 365, Microsoft Power Platform, and Copilot offerings introduces new capabilities that help organizations harness the potential of AI.
Get started with Dynamics 365
Drive more efficiency, reduce costs, and create a hyperconnected business that links people, data, and processes across your organization—enabling every team to quickly adapt and innovate.
