How to install and use my HP Scanjet G2710 on Windows 11 operating system

To install and use your HP Scanjet G2710 on Windows 11, follow these steps:

1. Check Compatibility: Ensure that the drivers for the HP Scanjet G2710 are compatible with Windows 11. You may need to visit the HP website to find the latest drivers specifically designed for Windows 11.
2. Install Drivers: Download the appropriate drivers from the HP support site. Run the installer and follow the on-screen instructions to complete the installation.
3. Connect the Scanner: Connect your HP Scanjet G2710 to your computer using a USB cable. Ensure that the scanner is powered on.
4. Add the Scanner: Go to Settings > Devices > Printers & scanners. Click on Add a printer or scanner. Windows should detect your HP Scanjet G2710. Select it and follow any additional prompts to complete the setup.
5. Test the Scanner: Once installed, you can test the scanner by using the Windows Fax and Scan app or any other scanning software compatible with your scanner. Open the app, select New Scan, and choose your scanner from the list.

If you encounter issues during installation, ensure that your Windows 11 is fully updated and check for any specific troubleshooting steps related to your scanner model.

References:

• Print device installation

Hello Oladapo Shittu,

I know how frustrating it can be when a simple piece of hardware like a scanner just refuses to work with a new operating system. I found a solution on the internet with a similar driver problem on Windows 11. This method bypasses the broken automatic installer and forces Windows to use the driver files directly. Here's how to adapt it for your HP Scanjet G2710:

Steps:

1. Download & Extract

• Get the Windows 10 driver from HP's website for your Scanjet G2710
• Use 7-Zip to extract the downloaded .exe file to a folder

2. Manual Installation

• Go to Settings > Bluetooth & devices > Printers & scanners
• Click "Add device" then "Add manually"
• Choose "My printer is a little older" or similar option
• When prompted for the driver, click "Have Disk..."
• Browse to your extracted folder and select the Autorun.inf file
• Complete the installation

3. PowerShell Fix

If any software has trouble detecting the scanner, run this in PowerShell as Administrator:

reg add "HKCU\Software\Microsoft\Print\UnifiedPrintDialog" /v "PreferLegacyPrintDialog" /d 1 /t REG_DWORD /f

Then restart your computer.

Hope this helps.