I don't know about prtscn but if anyone needs help with screenshot win/shift/S on a new install I had to go to the MSstore and download the snipping tool and that got the notification to start back popping up.
Why aren't screen shots saving
Shellie Armstrong
25
Reputation points
Why aren't screen shots saving?
Windows Key-PrtScn - did it.
Pictures > Screenshots - not there, not in drive, not anywhere.
CTRL + V - does nothing.
Lots of people having this problem.
Windows for business | Windows Client for IT Pros | User experience | Other
{count} votes
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Julie Tracy 0 Reputation points
2024-05-30T04:30:18.25+00:00 Hello Shellie Armstrong, Thank you for the Windows Key/Print Screen Keystroke Combination suggestion. It worked for me also. Something is really seriously wrong with MS these days. The tech support people didn't even suggest and I do believer all of these changes and pain in the neck enhancements they are doing are interfering with the basic functionality of things that used to be so simple basic such as taking screenshots. I am most certain that this AI technology and programming is having a lot to do with this dysfunctionality.
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Nick Oevermann 0 Reputation points
2024-09-05T16:08:16.1966667+00:00 If either of you see this and have found a solution, I have spent close to 2 hours not trying to figure this out and I can honestly say this might be the most frustrated Microsoft has made me.
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Darrell Gorter 2,901 Reputation points
2024-11-16T22:53:21.0066667+00:00 Hello,
What type of keyboard are you using/
Is the PRTSCN key shared with any other function?
For example, my PRTSCN key is shared with the F8 key, which means is the function light is on, I am using the F8 rather than PRTSCN
If not can you go into Device manager and list what is under keyboards.
Trying to see if what the keyboard driver is for your keyboard.
For example , mine is using the HID keyboard device.
right click on in and choose properties,
choose the details Tab,
On that tab, under property scroll down to Class Upper Filters
What are the values under Class Upper Filters?
Some software can apply filter drives whcih enhance the keyboard for their software.
My Example with teh default:
Darrell
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3 answers
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Key Foster 5 Reputation points
2024-11-15T23:29:12.7166667+00:00 -
Mike D 0 Reputation points
2024-11-17T23:04:20.5033333+00:00 THIS DID IT FOR ME TOO. THANK YOU!!!
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Anonymous
2024-03-06T02:10:22.9266667+00:00 Hello,
There could be several reasons why your screenshots are not saving. Here are some troubleshooting steps you can try:
- Check if the screenshots are being saved to OneDrive or Microsoft account instead of your local drive.
- Check if the Windows key is working properly. Press the Windows key and check if the Start menu opens. If it doesn't, the Windows key may be malfunctioning.
Best Regards,
Hania Lian
If the Answer is helpful, please click "Accept Answer" and upvote it.
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D M 0 Reputation points
2025-11-20T22:48:46.2333333+00:00 Ok, so I figured out that my computer wasn't saving the screenshots at all at first. Then I tried the Win key + shift + s which does the snipping tool which then saves to the clipboard but it wasn't cause the clipboard was turned off. I clicked "turn on" clipboard and then got the snip to save onto the clipboard but it wasn't letting me use the snip the way i wanted it to. I tried using win key + prtsc and it saved it to the clipboard again. So I clicked on the 3 dots in the top right corner of the clipboard window and it opens up the clipboard settings where i then turned OFF the clipboard with the little slider bar/button then tried the win key + prtsc button again and it finally saved to the screenshots folder in the pictures file! EUREKA! Hope this helps!
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D M 0 Reputation points
2025-11-20T22:49:35.25+00:00 By the way, to access the clipboard is win key + V!
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